Is your help desk as snappy as Gmail?
“The inspiration for Gmail came from a Google user complaining about the poor quality of existing email services” – Larry Page
We are no different. We are an ISV & we ourselves were using ticket systems to interact with our users. We felt the need for simple yet powerful help desk software & couldn’t find one. Hence we created IssueBurner with many other features. It can also be used as an issue tracking system effectively.
Gmail’s mantra was Search, Storage & Speed. We’ve left no stone unturned to offer a slick interface & great search in IssueBurner. There is no cap on storage as of now. Fast search along with Labels is a real time saver as you can zero-in on the ticket you are looking for in a jiffy. IssueBurner also has a slick smartphone interface to keep you connected to your help desk on the move. IssueBurner is our humble attempt towards help desk to achieve what Gmail did to webmail.
No sign up required to start creating tickets. Start including firstname.lastname@example.org while sending mails. You can set up a help desk with IssueBurner in under 2 minutes. Give it a try & let us know your feedback.